Why is my report disabled?

If you upload and process data however the report is still showing as disabled this can mean a few things:

  1. The data did not process correctly
  2. No data has been processed
  3. The data has not finished processing

In any instance head to the app associated with the report and check the "events tab":

Here you can see if report data has been updated and the activity on the app to help understand the problem.

If no events are present or the report does not become available, please reach out to your designated contact or speak to us on our live chat.