SIM Product Override

Overview

The Product Override feature in SIM allows analysts to manually adjust software recognition results without altering the raw source data. Overrides help ensure reporting accuracy, enhance categorization, and improve decision-making.

Typical use cases include:

• Recognizing previously unrecognized software

• Correcting product categories, editions, or vendor details

• Excluding non-business or personal software from reports

• Updating pricing, licensing, or lifecycle information

👉Download template here 👈

How Overrides Work

Version-Specific vs. Version-Agnostic Overrides

Version-Specific Override

• Add a value in the product_version field

• The override applies only to that exact version

• Example: Change recognition for Adobe Acrobat 11.0 without affecting Adobe Acrobat 12.0

Version-Agnostic Override

• Leave product_version blank

• The override applies to all versions of the product

• Example: Apply the same rule to every version of Adobe Acrobat

Override Priority

• User overrides always take precedence over system recognition

• If multiple overrides exist, the most recent upload wins

• Blank fields are ignored — only specified fields are updated

CSV Template Instructions

Required Fields

These must be included in every override:

• vendor_name – Name of the vendor/manufacturer

• product_name – Name of the product

• recognition_status – Must be one of:

  • recognized – Mark as valid business software

  • unrecognized – Mark as unrecognized (pending review)

  • excluded – Remove from reports

Optional Fields

Use only when you need to change specific attributes:

• product_version – Enter to apply override to a version; leave blank for all versions

• exclusion_reason – Mandatory if recognition_status = excluded

• product_edition – e.g., Standard, Professional

• pricing_tier – free or paid

• deployment_type – on-prem, cloud, or hybrid

• license_type – proprietary perpetual, proprietary subscription, open source, or freeware

• product_category – e.g., Security, Productivity

• product_subcategory – More detailed classification

• product_description – Additional context or explanation

• price_information – Pricing details

• metric – Licensing metric used (e.g., per user, per device)

• discontinued_date – YYYY-MM-DD

• release_date – YYYY-MM-DD

• end_of_mainstream_support_date – YYYY-MM-DD

• end_of_extended_support_date – YYYY-MM-DD

Example Use Cases

Recognize previously unrecognized software

 

Exclude non-business software

 

Update licensing information

 

Version-specific override

 

All-version override

Upload Process

1. Download the override CSV template

2. Fill in the required fields (vendor_name, product_name, recognition_status)

3. Add optional fields as needed

4. Save as a .csv file

5. Upload via the SIM User Input uploader

6. Changes apply immediately across all reports

Important Notes

• Overrides take effect as soon as the CSV is uploaded

• Modified entries are flagged as User Edited Record in reports

• Re-uploading the same product updates the override

• Leave fields blank unless you want to change them

• Date fields must use the format YYYY-MM-DD