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M365 License Optimization Insights

Use this when you are paying for Microsoft 365 seats that nobody is using as a desktop suite. The report estimates a monthly savings opportunity from three groups: inactive users, functional accounts, and frontline candidates.

It is built from MDM data. The card on NEO Reports carries an MDM badge. User-level rows, the accounts behind the counts, are in the M365 License Optimization report. This page is the written summary.

Open the report

Section titled “Open the report”
  1. Click Reports, then NEO Reports.
  2. Click M365 License Optimization Insights.

At a glance

Section titled “At a glance”

M365 License Optimization Insights, with the savings opportunity and the inactive, functional and frontline groups

Read the savings

Section titled “Read the savings”

The banner is Savings opportunity, per month, split into three parts. Each part shows the monthly amount, the number of users, and its share of the total.

OpportunityWho it is
Inactive usersPaid licenses with no sign of activity in the review window.
Functional accountsService or shared accounts on paid licenses.
Frontline right-sizingWeb or mobile-only users on a desktop suite.

Tiles under that repeat the counts: Licensed users (at least one paid license), Inactive users, Functional accounts, Frontline candidates, and Estimated monthly savings, with a license health label.

Savings by License Type is a bar chart of that monthly amount by license, such as Microsoft 365 E5, Microsoft 365 E3 and Office 365 E3.

Executive summary is the short narrative of where the savings sit and what to do first.

Read the tables

Section titled “Read the tables”

Each section is collapsible and ends by pointing at the M365 License Optimization report for the user-level detail.

TableColumns
Inactive Users Holding LicensesLicense, Users, Never active, Inactive > 180 days, Sign-in blocked, Monthly savings.
Functional & Service AccountsAccount type, Users, Monthly savings. Account types include shared mailbox, room and equipment, guest, service and automation.
Frontline Right-Sizing CandidatesLicense, Users, Monthly savings.

The inactive users, functional accounts and frontline tables

What to do next

Section titled “What to do next”

Open M365 License Optimization for the people behind the counts.