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Manage Collector agents

Use the Agents tab to see which machines are reporting, and to ask one agent, or several, to collect, pause, or update.

Collector agents
Collector agents

Click Apps, then Licenseware Collector. Agents is the first tab.

The Agents list, with device name, status, platform, and last seen

ColumnWhat it shows
Device NameA link to that agent.
StatusActive or Offline.
PlatformThe platform the agent reported.
OSThe operating system.
HardwareThe hardware description.
VersionThe agent version, or a dash when it has not reported one.
Registered AtThe date the agent enrolled.
Last SeenHow long ago the agent last checked in.
API KeyThe name of the key the agent used, or a dash.

Filters puts a box under each column. Columns is the gear. Tick the columns you want. The list pages, with Rows per page.

The ⋮ menu on a row is:

  • Collect now
  • Pause
  • Enable
  • Restart
  • Update
  • Remove agent

Remove agent is shown in red.

The agent row menu: Collect now, Pause, Enable, Restart, Update, and Remove agent

Select the rows. The header checkbox selects every row on the page. The title becomes a count of how many are selected, with Clear selection and the same actions: Collect now, Pause, Enable, Restart, Update, and Remove agent.

The bulk bar after agents are selected, with the same actions as the row menu

Click the device name.

The header shows the device, the OS and model, and Collect now, Pause, Restart, Update, and Remove agent. A strip shows STATUS, LAST SEEN, AGENT VERSION, and REGISTERED.

System & Hardware lists platform, OS name, OS version, manufacturer, model, CPU, processors, cores, architecture, agent version, UUID, and the API key name.

The timeline on the right records Scheduled data (snapshots uploaded) and Collection requested (sync completed), with the time of each one.

The inventory those agents uploaded is the Collector Inventory report, and the same records on Assets.